Customer Support
Have a question about an existing order or need help before booking? We're here to assist.
Tue–Sat
11 AM – 6:30 PM EST
By Appointment Only
To ensure we capture your exact vision, event date, and measurements, all custom order inquiries must start with our official Inquiry Form. If you reach out via DM, text, or email, our team will direct you to complete this form before we can discuss pricing or scheduling.
Complete Inquiry FormExisting Orders & Inquiries
For updates on an active gown in production, fitting reschedules, or general store questions, please reach out via text or email for complete recordkeeping.
- Text Message: 513-996-9091
- Email: dressedbyjessicas@gmail.com
- Response Time: Within 24 hours (Tue–Sat)
Consultations & Fittings
In-person fitting sessions and design consultations are scheduled strictly by appointment once the non-refundable $25 booking fee is submitted.
- Booking Fee: $25 (Required to reserve slot)
- Cancellation Policy: 1 penalty-free cancellation permitted
- Location Details: Shared upon appointment confirmation